FAQ

The Check-In is from 3 PM. If you arrive before the check-in time, you can leave your luggage in the luggage room and enjoy the common areas of the Hotel.

The Check-Out is at 11 AM. You can leave your luggage in the luggage room until your depart time.

While we try to accommodate these requests whenever possible, we cannot guarantee it. Of course, we are happy to store your luggage for you while you visit the area.

The hotel offers free Wi-Fi in all rooms, as well as in the common areas. You will receive the access code upon your arrival.

Yes, we have a Fitness Center on the 4th floor. Available 24/7, accessible with your room key.

It is possible to keep the room after 11 AM on your check-out day (Late Check-Out) This service is subject to availability (check with reception the day before departure) and may carry additional supplements.

Of course! If you have any preference regarding the views, location of the room inside the hotel, distribution of the beds, or any other subject relating to your reservation, you must contact the reception directly. You will find the contact details on the page of the Hotel.

* Some requests may incur additional expenses; you will always be informed at the time of making the request.

Our hotel has complimentary cribs for your baby.if you need to reserve a crib, please indicate it in your reservation comments or contact the hotel directly by phone or email.

For roll away bed, there is a charge of $75 per night.

Our hotels allow packages to be delivered to guest who have an existing reservation. Packages can be retrieved at the Front Desk with proper identification.

Café Bonsaii is a new café in NYC located on the first floor of the Concorde Hotel New York. In the morning, you can find coffee and light fare. In the evening, the cozy café transforms into a chic NYC wine and tapas bar.

Located in the heart of New York City, the Concorde Hotel offers an authentic New York experience close to the finest restaurants, bars and attractions.

Our property is a nonsmoking property. A penalty of $250 will be charged to guest who don’t follow Smoking Policy.

By choosing a NON-REFUNDABLE rate you can benefit from up to 25% discount.

The total amount of this reservation must be paid in advance

This rate does not allow changes, modifications, or refunds.

For roll away bed, there is a charge of $75 per night.

Every Concorde hotel room includes a full-size iron and ironing board.

LaGuardia Airport 10.1 miles

John F. Kennedy International Airport 21.6 miles

Newark Liberty International Airport 18.5 miles

Yes, corporate accounts inquiries please contact our sales department at nmuir@concordehotelnewyork.com

Yes, for group rates please contact our sales department at nmuir@concordehotelnewyork.com